Privacy Policy

🌙 Privacy Policy

Last updated:  3/26/2026

At Rio Luna, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our brand. By using our site, you agree to the practices described below.

 

📌 Information We Collect

We collect information to process your orders, improve your shopping experience, and communicate with you. This may include:

Personal Information

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details (processed securely through Shopify — we never see your full card number)

Automatically Collected Information

When you browse our site, we automatically receive:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies and tracking data

This helps us understand how customers use our site and improve our services.

 

🛍️ How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about your order status
  • Respond to customer service inquiries
  • Send updates, promotions, or newsletters (only if you opt in)
  • Improve website performance and user experience
  • Prevent fraud or unauthorized activity

 

🔐 How We Protect Your Information

Your security is important to us.
We use industry‑standard security measures to protect your personal information. All payments are processed securely through Shopify Payments or trusted third‑party processors.

We do not sell, trade, or rent your personal information to outside parties.

 

🤝 Sharing Your Information

We may share your information with trusted partners who help us operate our business, such as:

  • Shopify (our e‑commerce platform)
  • Payment processors
  • Shipping carriers
  • Email marketing services

These partners only receive the information necessary to perform their services.

 

🍪 Cookies

Our website uses cookies to:

  • Remember your preferences
  • Keep items in your cart
  • Improve site performance
  • Analyze traffic and behavior

You can disable cookies in your browser settings, but some features may not work properly.

 

📧 Email & Text Marketing

If you subscribe to our newsletter or SMS list, you may receive:

  • Promotions
  • New collection announcements
  • Exclusive offers

You can unsubscribe at any time by clicking “unsubscribe” in emails or replying “STOP” to texts.

 

👧 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

 

🌎 Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update your information
  • Request deletion of your data
  • Opt out of marketing communications

To make a request, contact us at riolunajewelyandaccessories@gmail.com

 

✏️ Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

 

📬 Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

riolunajewelyandaccessories@gmail.com
Rio Luna — Based in Texas